How much does shipping cost?
What are the accepted payment methods?
My card was declined: what shall I do?
What are the delivery times?
Can I change the shipping address?
Can I follow my order status?
I have received a bottle that is damaged or that I do not like: can I have a refund?
1) you report the damage or flaw within 2 months from discovery, via registered mail sent to Cesari S.r.l. Via Stanzano 2160 40024 Castel San Pietro Terme (BO) or via e-mail to[email protected]
2) the damage or flaw manifests itself within two years from delivery of the goods. The damage or flaw must be reported to Cesari S.r.l. in any case.
For further information, please see the full policy at art. 14 of the General conditions you find on the website.
How can I book a Wine Tour, a Tasting or an Event?
I registered for an event but I cannot participate: what can I do?
If you did not find what you were looking for
+39 051 694 7811
Mon. – Fry. • 9.00 -12.00 • 14.00 – 17.00